Frequently Asked Questions
Quick answers to common questions about our gym, memberships, and classes.
Getting Started
How do I start a membership?▾
You can join online in minutes. Choose a plan on our memberships page and complete the sign‑up form. If you prefer in-person help, stop by during staffed hours and we’ll set you up.
What are the staffed hours?▾
Staffed hours vary by day and season. Please check our schedule page for the latest times or call us before visiting. Members with access-enabled plans may use the gym 24/7.
Do you offer a free trial?▾
Yes—book a trial class from our schedule or trial-class page. Trials are available for most programs and are a great way to experience the facility and coaching style.
Memberships & Billing
Can I pause or cancel my membership?▾
Absolutely. Most plans can be paused for injury, travel, or other life events. Cancellations and freezes require advance notice according to your plan terms. Contact us and we’ll help.
What fees or taxes should I expect?▾
Pricing shown is per month and may include a one‑time signup fee. Local sales tax applies to dues and fees as required. Any processing charges will be shown during checkout.
Do you offer family or multi‑member discounts?▾
We periodically run promotions and can recommend plans that fit households training together. Reach out and we’ll help you choose the most cost‑effective options.
Classes & Training
I’m a beginner—where should I start?▾
Beginners are welcome in all entry‑level classes. Our coaches meet you at your current fitness level and focus on safety and technique first.
What should I bring to class?▾
Wear comfortable athletic clothing and bring water. For martial arts, a mouthguard is recommended; gi or gloves may be provided for trials or available for purchase.
Do you offer personal training?▾
Yes. Private and small‑group sessions are available for fitness, Jiu‑Jitsu, and kickboxing. Tell us your goals and we’ll pair you with a coach and plan.
Facility
Is parking available?▾
Yes, we have free on‑site parking for members and guests.
Do you have lockers and showers?▾
Lockers are available for day use. Restrooms are on site; shower availability may vary by location—ask our front desk for details.